Restoration Company in Durham

When disaster strikes in Durham, be it mold, fire, storm, or water damage, finding the right restoration company can be a challenging task. One needs a company that not only responds rapidly but also has a reputation for delivering top-notch workmanship. Enter Restoration Mate, a trusted name in the restoration industry in Durham and the surrounding area. With our 24/7 emergency service, we stand ready to provide immediate assistance to Durham’s homeowners and business owners alike.

Our team of professionals is skilled in handling all types of property damage. From eradicating troublesome mold to recovering from the aftermath of a fire or storm, to dealing with water damage issues, we’ve got it covered. Moreover, we take the stress out of the process by working directly with your insurance company. This ensures a smoother claim process and allows you to focus on what truly matters – getting your home or business back to its former state. Remember, when it comes to restoration companies in Durham, Restoration Mate stands out with our exceptional services and client-focused approach.


Water Damage

Fully equipped to handle any size water disaster

Mold Remediation

Mold can cause dangerous respiratory if left unchecked

Fire & Smoke Damage

24-7 Response. Restoring your home to livable condition

Mold Removal

Removing the toxic dangers of airborne mold

Mold Testing

Advanced mold testing & identification services

Storm & Wind Damage

Fast and efficient storm damage response & restoration

24 Hour

Fast Response


Point Quality Assurance Checklist


Restoration Projects in the GTA

15+ Years

of experience

Water Damage Restoration

Water damage is one of the most common and potentially destructive issues you can face as a property owner in Durham. Without immediate intervention, excess water can lead to costly damage such as electrical problems, structural damage, and the growth of harmful mold. Whether it’s due to flooding or a burst pipe, quick and efficient action is essential for limiting the impact of water damage.

That’s where Restoration Mate comes in. Our skilled professionals are experienced in managing all aspects of water damage, including flooding and flood damage restoration. Our 24/7 emergency service means we’re always ready to respond promptly to your needs, mitigating the severity of the water damage and helping to prevent additional losses.

We use state-of-the-art equipment to remove the standing water, dry out the premises, sanitize affected areas, and restore your property to its original condition. Our attention to detail ensures that every step is performed thoroughly, minimizing potential long-term issues. When it comes to water damage restoration in Durham, Restoration Mate is your trusted partner, committed to restoring not just your property, but your peace of mind as well.

Mold Removal & Mold Testing

Mold can present a significant problem for property owners, particularly as it can often go undetected until it has spread considerably. At Restoration Mate, we understand the importance of fast and effective mold removal to ensure the health and safety of the inhabitants and the integrity of the structure.

We begin with a comprehensive mold inspection, checking every corner of your property, even those hard-to-reach areas. Our experienced professionals know exactly where to look and what to look for, ensuring no mold goes unnoticed. If we find any, our team will proceed with the necessary mold removal steps.

Furthermore, we conduct rigorous air quality testing to ascertain the extent of mold spread in your home or business. Poor air quality due to mold spores can lead to numerous health issues, making it vital to address promptly. We use the latest technology and methods to identify and eliminate mold, restoring the air quality and ensuring your property is safe.

At Restoration Mate, we offer more than just mold removal; we provide peace of mind. When it comes to mold removal and mold testing, you can rely on us for professional, thorough, and efficient services.

Fire & Smoke Damage Restoration

Experiencing a fire at your residential or commercial property can be traumatic and devastating. The aftermath can leave your property with significant structural damage and the lingering smell of smoke, all of which can be overwhelming. At Restoration Mate, we specialize in fire damage restoration, helping you recover from such an unfortunate event as swiftly and smoothly as possible.

Our team of professionals is equipped to handle the repair and restoration of damaged property, be it commercial or residential. We have the knowledge, experience, and the tools to address all forms of fire and smoke damage, from soot and smoke odor removal to dealing with structural damage and property restoration. We start by assessing the damage, followed by a carefully planned process of cleaning, restoring, and finally, rebuilding where necessary.

Fire damage restoration is not just about repairing the physical damage, but also about making your property feel like home again. We’re not just restoring your property; we’re restoring your comfort and peace of mind. Trust Restoration Mate to guide you through every step of the fire and smoke damage restoration process, bringing your property back to its pre-loss state.

Storm Damage Cleanup

Storms can cause considerable damage to your property. Whether it’s water damage from heavy rains, wind damage that has toppled trees and power lines, or flooding that has inundated your property, the aftermath can be overwhelming. Prompt and professional cleanup is essential to prevent further damage and ensure the safety of your property.

Restoration Mate is your trusted partner in handling storm damage cleanup. Our team has the experience and the tools necessary to tackle all types of storm-related damage. We understand that each storm leaves a unique trail of destruction, requiring a customized approach to restoration.

When it comes to water damage from storms, our professionals act swiftly to extract the water and dry out the property, thus preventing the growth of mold and mildew. For wind damage, we efficiently clear fallen trees and debris, securing your property and beginning the repair process. Should your property suffer from flooding, we utilize advanced techniques and equipment to remove the water, dry, clean, and sanitize the affected areas.

Sewage Cleanup

Dealing with a sewage backup can be more than just a messy situation – it can pose significant health risks and cause severe damage to your property, especially when flooding affects the basement. When you encounter such a predicament in Durham, you need a professional and reliable partner who can handle the cleanup process promptly and efficiently. Restoration Mate is that partner.

Our team of professionals is highly trained in handling all aspects of sewage cleanup. We have the expertise, the equipment, and the commitment to transform a hazardous situation into a safe, clean living or working space. We understand the need for immediate action in such scenarios and are prepared to respond promptly to mitigate the impact of the sewage backup.

Our sewage cleanup process involves removing the sewage, sanitizing the affected areas, and deodorizing the property to eliminate the unpleasant smell. We also take measures to dry out your property, especially the basement, if flooding has occurred. We aim to restore not just your property but also your comfort and peace of mind.

Dry Ice & Soda Blasting Restoration

Dry ice and soda blasting are innovative restoration techniques that provide an effective solution for various types of property damage. These methods are known for their efficacy in removing mold, fire damage, and other stubborn contaminants without causing additional harm to the property’s structure. Restoration Mate has adopted these cutting-edge techniques as part of our comprehensive restoration services.

Dry ice blasting is an eco-friendly method that involves the use of solid carbon dioxide (dry ice) to blast away mold, soot, and other contaminants. It’s an effective method for cleaning surfaces without causing damage or leaving residue, making it perfect for delicate tasks like fire damage restoration.

Soda blasting, on the other hand, uses sodium bicarbonate (baking soda) to remove surface contaminants. It is known for its ability to neutralize acidic soot and eliminate odors, making it an excellent choice for addressing the aftermath of fire and smoke damage.

These advanced techniques help us ensure that your property is not only restored but also safe and free from harmful contaminants. By incorporating dry ice and soda blasting into our restoration services, Restoration Mate continues to raise the bar in property damage restoration.

Water, Mold, Fire and Storm Damage Repair in Durham

Experiencing water, mold, fire, or storm damage in Durham can be a distressing event for any property owner. The process of returning your residential or commercial property to its pre-loss condition requires a professional service with the knowledge, skills, and management experience to handle such situations effectively. This is where Restoration Mate steps in.

Our expert restoration team is available around the clock to provide emergency response to any property damage situation you might face. Whether it’s water damage from a burst pipe, mold infestation due to humidity, fire damage, or destruction caused by a severe storm, we have the expertise and the resources to address it swiftly and efficiently.

Our project managers play a critical role in ensuring that every step of the restoration process is carried out to the highest standards. From the initial inspection and damage assessment to cleanup, repair, and final walkthrough, your dedicated project manager will be there to guide you, answer your questions, and ensure your complete satisfaction.

At Restoration Mate, we take pride in providing comprehensive restoration services for water, mold, fire, and storm damage repair in Durham. We’re committed to restoring not just your property, but also your peace of mind.

24-Hours a Day – Here To Serve You

Contact us today for a free on-site estimate and inspection.

Does Insurance Cover Water Damage Restoration?

In Most Cases, Yes. We Negotiate and Work Directly With Your Insurance Company So You Don’t Have To

We can work with you and your insurance company to help you understand your coverage and ensure that you receive the maximum amount of compensation for your damages. Our team has years of experience dealing with insurance claims related to water damage, and we know the ins and outs of the claims process.

We’ll work with you to document the damage and provide your insurance company with the necessary information to process your claim quickly and efficiently. We’ll also provide you with guidance on what to do after the water damage occurs to ensure that you take the necessary steps to protect your property and maximize your insurance coverage. Contact us today to learn more about water damage insurance coverage in Toronto and how we can help you navigate the insurance claims process.

  • We will arrive on the scene first and meet with you to document all the damage.
  • We review your insurance policy to help them understand your coverage and what you are entitled to.
  • We will contact your insurance company to help you through the claim process and identify what you are entitled to when it comes to covered repairs.
  • We will meet with the insurance adjuster on-site to help identify all parts of the loss.
  • We will provide a detailed scope of work/invoice for emergency services and repairs.
  • We will negotiate with the insurance adjuster to help you get everything they are entitled to and have the full claim paid and covered by insurance (not including deductible).
You, the homeowner has the right to choose the contractor that you want to work with. Insurance companies may try to strong-arm you to use their contractor because it’s cheaper and to except all of their terms. You are allowed to work any contractor of your choosing and we can help to negotiate the terms that will benefit you the most.

Restoration FAQ

Does insurance cover water damage restoration?

In most cases the answer is yes, insurance does cover water damage restoration.  When you work with Restoration Mate, we will work directly with your insurance company to find out exactly what your coverage is and what you are entitled to from your insurance company.  When you work with an independent water damage restoration company like Restoration Mate, we work on your behalf to get your maximum benefit from your insurance company, unlike contractors chosen by the insurance company, who work for the insurance company and not you.

What is your service area?

We provide water damage restoration services to Toronto and the surrounding GTA.  In some cases of major flooding, we will work with homeowners and commercial properties outside of the GTA.

Do you provide free estimates for your restoration services?

At Restoration Mate, we’re committed to providing transparent and accurate estimates to help you make informed decisions. That’s why we proudly offer free on-site estimates for all our restoration services.

Our process is straightforward. We visit your property, assess the damage, and provide a detailed estimate of the required restoration work. This not only gives you a clear understanding of the restoration process but also an accurate idea of the cost involved.

In addition to providing free estimates, we also offer assistance with reviewing your insurance policy. Our team can help you understand what coverage you have for various types of property damage and work with you to maximize your claim. This approach not only alleviates the financial burden but also helps you navigate the often-complex insurance claims process.

You can call us at  1-(800) 655-6549 for 24 Emergency Service.

How much does water damage repair cost in Toronto?

Water damage repair costs in Toronto can vary depending on the extent of the damage and the type of repair needed. At our water damage restoration company, we offer transparent and competitive pricing for our water damage repair services in Toronto.

Factors that can impact the cost of water damage repair include the size of the affected area, the type of materials damaged, and the extent of the structural damage. Our team of experts will provide you with a detailed estimate of the repair costs based on a thorough assessment of the damage to your property.

We also work with a variety of insurance companies to help you receive the maximum amount of compensation for your damages. We’ll provide you with guidance on how to navigate the insurance claims process and ensure that you receive fair and timely compensation.

Don’t let the fear of high repair costs prevent you from addressing water damage to your property. Contact us today to learn more about how much water damage repair costs in Toronto and how we can help you restore your property to its pre-damage condition.

You can read more about the cost of water damage repair in Toronto here.

Is water damage covered by insurance in Canada?

When dealing with water damage in Canada, a common question among property owners is whether or not the damage is covered by insurance. The answer can vary depending on the specifics of the insurance policy and the nature of the water damage.

In general, most standard homeowner insurance policies in Canada cover water damage that is sudden and accidental. This can include situations such as a burst pipe or water damage resulting from a leaky roof. However, water damage resulting from continuous or repeated seepage, like slow leaks, is typically not covered as it’s often classified as maintenance issues.

Moreover, damage caused by external factors like flooding or groundwater seepage often requires specific, additional coverage. It’s crucial for homeowners to review their policy carefully and, if necessary, discuss their coverage with their insurance agent to understand what types of water damage are covered.

At Restoration Mate, we understand how overwhelming dealing with water damage and insurance claims can be. That’s why we offer assistance in reviewing your policy and understanding your coverage. We aim to make the recovery process as stress-free as possible, guiding you through each step of the restoration and claims process.

What to Do When You Discover Water Damage in Your Home

Discovering water damage in your home can be a stressful and overwhelming experience. It’s important to take immediate action to prevent further damage and ensure that you and your family are safe. Here are some steps to take when you discover water damage in your home:

  1. Turn off the water source: If the water damage is caused by a burst pipe or other plumbing issue, turn off the main water supply to prevent further water from entering your home.
  2. Turn off the power: If the water damage has affected any electrical outlets or appliances, turn off the power to the affected area to prevent electrical shock.
  3. Document the damage: Take photos or videos of the damage to document the extent of the water damage for insurance purposes.
  4. Call a water damage restoration company: Contact a professional water damage restoration company in Toronto as soon as possible to address the water damage. A professional restoration company will have the equipment and expertise needed to safely and effectively restore your property.
  5. Contact your insurance company: Contact your insurance company to report the water damage and begin the claims process.

Water damage can be a serious issue, and it’s important to take immediate action when you discover it in your home. Contact us today to learn more about our water damage restoration services in Toronto and how we can help you during a water-related emergency.

Can Water Damage Lead to Mold?

Yes, water damage can lead to mold growth if left untreated. Mold thrives in moist environments and can begin to grow within 24-48 hours of a water damage event.

If water damage is not addressed promptly, the excess moisture can create the ideal conditions for mold growth. Mold can cause health issues such as allergies, respiratory problems, and skin irritation, so it’s essential to address any water damage promptly to prevent mold growth.

At our water damage restoration company in Toronto, we have the expertise and equipment needed to address water damage and prevent mold growth. We use specialized equipment and techniques to remove any standing water and moisture from affected areas and to dry out the affected areas completely.

We also take steps to prevent further damage to your property, such as sanitizing and deodorizing affected areas and repairing any structural damage. Don’t let water damage lead to mold growth in your home. Contact us today to learn more about our water damage restoration services in Toronto and how we can help you prevent mold growth.

Does insurance cover fire and smoke damage repair?

Navigating the complexities of insurance coverage can be a daunting task, especially when dealing with the aftermath of fire and smoke damage. Typically, most homeowner’s and commercial property insurance policies do provide coverage for fire and smoke damage repair. However, the extent of coverage can vary depending on the specifics of your individual policy.

At Restoration Mate, we understand the intricacies of insurance claims related to fire and smoke damage. As part of our commitment to making the restoration process as stress-free as possible, we work directly with your insurance company. We assist with damage assessment, documentation, direct billing, and even negotiation, aiming to help you make the most of your insurance policy claim.

It’s important to review your policy or consult with your insurance provider for detailed information on your specific coverage. With Restoration Mate, you have a partner who’s here to help navigate the process every step of the way.