Hiring the Right Restoration Company

As a homeowner when you are faced with a home emergency such as a flood or fire it can be enormously stressful to choose the right company for the restoration work.  There are so many companies out there so how can you decide on the right one for the job?  Here are some tips you can use to decide which is the right company for you and your home.

Going Local is Best

One of the first things to consider is where the restoration company is based.  Preferably you want to choose a company close by.  This way in an emergency the team can be onsite as soon as possible to get the situation under control and assess all of the damage. 

Availability

Be sure to work with a company that has 24/7 availability.  A good restoration company will be able to respond to you and your emergency around the clock.  This is important because emergencies can happen at any hour of the day so you need to know that you have a company you can count on regardless of the day or time.  Every moment counts in a crisis, each minute that goes by can cause further damages.

Get References from Family and Friends

It is wise to check around with people that you know to see if they have dealt with a restoration company that they would recommend.  You can ask about their experience working with them.  Also ask how quickly they were onsite, if they believe that the pricing they received was fair and how they felt about the quality of work that was completed.

Check Reviews

Another good way to get some information on the restoration company is to check reputable sites for reviews from previous customers.  You can see their ratings based on past customer experiences and read up on what others have had to say about them in regard to pricing, quality, efficiency, etc.  You can also see if anyone has left a review about any problems they had working with the company.

Check Credentials

Never be afraid to ask a company to provide you with their credentials.  If they are truly a qualified and professional company, they will never have any issue with providing the information you ask for.  You should make sure that you are choosing a restoration company that is licensed and insured.  This protects both you as the homeowner and the workers in case of any injuries or damages that occur during the restoration process.

Willingness to Work with Insurance Companies

A good restoration company will have the knowledge and experience to work with your insurance company. They will speak to your insurance provider regarding your claim and make sure that all of the damages are taken care of in regard to your insurance coverage.  

Policies and Contracts

Ask the company about their policies and get a contract with them before they begin their services.  Important information such as deadlines and pricing should be clearly outlined in writing.  A reputable company will also never ask you to pay a large sum or the full amount of money upfront.  A relatively small percentage for a deposit can be normal but anything more can be a red flag.

As a homeowner when you are faced with a home emergency such as a flood or fire it can be enormously stressful to choose the right company for the restoration work.  There are so many companies out there so how can you decide on the right one for the job?  Here are some tips you can use to decide which is the right company for you and your home.

Going Local is Best

One of the first things to consider is where the restoration company is based.  Preferably you want to choose a company close by.  This way in an emergency the team can be onsite as soon as possible to get the situation under control and assess all of the damage. 

Availability

Be sure to work with a company that has 24/7 availability.  A good restoration company will be able to respond to you and your emergency around the clock.  This is important because emergencies can happen at any hour of the day so you need to know that you have a company you can count on regardless of the day or time.  Every moment counts in a crisis, each minute that goes by can cause further damages.

Get References from Family and Friends

It is wise to check around with people that you know to see if they have dealt with a restoration company that they would recommend.  You can ask about their experience working with them.  Also ask how quickly they were onsite, if they believe that the pricing they received was fair and how they felt about the quality of work that was completed.

Check Reviews

Another good way to get some information on the restoration company is to check reputable sites for reviews from previous customers.  You can see their ratings based on past customer experiences and read up on what others have had to say about them in regard to pricing, quality, efficiency, etc.  You can also see if anyone has left a review about any problems they had working with the company.

Check Credentials

Never be afraid to ask a company to provide you with their credentials.  If they are truly a qualified and professional company, they will never have any issue with providing the information you ask for.  You should make sure that you are choosing a restoration company that is licensed and insured.  This protects both you as the homeowner and the workers in case of any injuries or damages that occur during the restoration process.

Willingness to Work with Insurance Companies

A good restoration company will have the knowledge and experience to work with your insurance company. They will speak to your insurance provider regarding your claim and make sure that all of the damages are taken care of in regard to your insurance coverage.  

Policies and Contracts

Ask the company about their policies and get a contract with them before they begin their services.  Important information such as deadlines and pricing should be clearly outlined in writing.  A reputable company will also never ask you to pay a large sum or the full amount of money upfront.  A relatively small percentage for a deposit can be normal but anything more can be a red flag.

Your home is your most valuable possession so do not take chances.  Do your research to ensure that you are going to be working with a reputable restoration company.  Choosing the wrong company can leave you with many more headaches.  Restoration Mate services Toronto and the GTA and is available 24/7 for any of your emergency needs.  We are here to help and are more than willing to answer any questions or concerns you may have.

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