Health & safety focused • Certified technicians • Insurance assistance available
A sewer backup pushes contaminated water into your home through floor drains, toilets and basement fixtures, and it needs professional cleanup the same day. Sewage is classed as Category 3 black water, which means containment, protective equipment and removal of most porous materials it has touched. Whether the cause is a blocked drain, a city sewer overloaded by heavy rain or a plumbing failure, Restoration Mate provides 24/7 sewage cleanup and sanitization services throughout Toronto and the Greater Toronto Area.
Emergency sewage removal and extraction
Safe disposal of contaminated materials
Deep cleaning and sanitization of affected areas
Odor removal and air purification
Drying and moisture control
Mold prevention following contamination
Repairs and full property restoration, plus basement waterproofing if water is also coming through the foundation
Insurance documentation and claim support
Fast Response
Point Quality Assurance Checklist
Restoration Projects in the GTA
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Sewage water contains harmful bacteria, viruses, and contaminants that can spread quickly and cause serious health issues. Professional cleanup ensures affected areas are properly disinfected, materials are safely removed, and the property is restored to a safe condition.
Immediate response — 24/7 emergency availability
Safety-first approach — Proper containment and protective procedures
Thorough cleanup — Sanitization following industry standards
Insurance coordination — Documentation and claim assistance
Complete restoration — One team managing cleanup and repairs
When dealing with water damage, it’s essential to act fast to prevent secondary damage such as mold growth, which can result from standing water and excess moisture. At Restoration Mate, we understand the importance of addressing the full extent of the water damage, including any grey water or black water issues that may arise. Our skilled technicians are trained to identify and eliminate potential hazards, such as contaminants from grey water, which can pose health risks, and black water, which contains harmful bacteria and pathogens.
We utilize advanced equipment and techniques to extract standing water, dry and dehumidify the affected areas, and clean and sanitize your property. Our comprehensive water damage restoration services help prevent secondary damage, ensuring your home or business is returned to its pre-loss condition as quickly and efficiently as possible.
At Restoration Mate, we take pride in our meticulous sewage backup cleanup process. Understanding the extent of water damage and the need for prompt action, our team of professionals works tirelessly to restore your home or business to its original state. Our restoration process begins with a thorough assessment of the damage, followed by the use of state-of-the-art water extraction equipment to remove sewage water and contaminants from your property.
Once the water has been extracted, our technicians employ advanced drying equipment to ensure that all surfaces and materials are thoroughly dried, minimizing the risk of mold growth and other secondary damage. During this phase, we also carefully inspect and repair any damaged sewer lines to prevent future issues. Finally, we clean, sanitize, and deodorize the affected areas to ensure your property is safe and comfortable once again.
Trust Restoration Mate for a comprehensive and efficient sewage backup cleanup process, designed to restore your home or business to its pre-damage condition.
If sewage has entered your home or business, take these steps to protect health and limit further damage:
Avoid contact with contaminated water
Sewage water can contain harmful bacteria and pathogens.
Keep people and pets away from affected areas
Restrict access until cleanup is completed.
Do not attempt DIY cleanup
Household cleaners are not sufficient for sewage contamination.
Turn off HVAC systems if affected
This helps prevent contamination from spreading.
Document the damage if safe to do so
Photos and notes can help with insurance claims.
Contact a professional sewage cleanup company immediately
Proper cleanup and disinfection are critical for safety.
Sewage damage requires specialized equipment, protective measures, and professional sanitization.
Most sewer backups in Toronto happen for one of two reasons: heavy rain overwhelms the sewer system, or a blockage stops wastewater from leaving the house. Knowing which one you are dealing with tells you how to stop it happening again.
If water is seeping in through the foundation walls or floor rather than rising from a drain, it is more likely groundwater, which needs a different fix.
Once the cleanup is done, the most effective protection is to stop wastewater flowing back into the house and to keep extra water out of the sewer.
The City of Toronto’s Basement Flooding Protection Subsidy Program helps homeowners pay for this work. It currently covers up to $1,600 per backwater valve, $2,250 for a sump pump and $300 for a battery backup, to a maximum of $6,650 per property. Check the City’s eligibility rules before you book the work.
If water is also coming through the foundation, our own crews handle basement waterproofing as well as the cleanup.
We take pride in serving our local community with the highest quality restoration services. Our dedicated team of restoration experts is committed to providing fast response times and 24/7 emergency services in Toronto and The Greater Toronto Area. We understand that disasters can happen at any time, which is why we’re always ready to assist you with your sewage and water damage needs.
Whether you’re dealing with a small leak or a major flood, our experienced technicians will be there to help you navigate the restoration process, ensuring your home or business is returned to its pre-damage condition as quickly as possible. With our services in Toronto and The Greater Toronto Area, you can trust that help is never far away when you need it most.
