Serving residential and commercial properties • Insurance claims assistance available.
Restoration Mate provides 24/7 water damage restoration across Toronto and the GTA. Our lead technicians hold the IICRC WRT (S-500) water damage certification, and we are recognized as Best of Toronto for mold and water removal. We respond to emergency calls within the hour, day or night; arrival time depends on your location and Toronto traffic. One team handles the whole job: emergency water extraction, finding hidden moisture with thermal imaging cameras, structural drying to documented moisture targets, mold prevention, and repairs through to full reconstruction. We bill your insurance company directly, review your policy with you, document every stage with photos and moisture readings, and work with your adjuster on your behalf to get the full coverage your policy allows.
Water damage can spread quickly and cause serious structural and mold issues if it is not addressed immediately. With 15+ years and 1,000+ restoration projects in the GTA, we handle flooded basements, burst pipes, appliance leaks and sewage backups.
Emergency water extraction
Structural drying and dehumidification
Flooded basement cleanup
Sewage and contaminated water cleanup
Mold prevention and remediation
Repairs and full property restoration
Insurance documentation and claim support
Fast Response
Point Quality Assurance Checklist
Restoration Projects in the GTA
of experience
Restoration Mate offers prompt and efficient water damage repair services in Toronto and the surrounding GTA. Flooding can cause extensive damage to your home, posing both structural risks and health hazards. Our emergency response team is available 24/7 to address water damage swiftly and effectively. Whether it’s your basement, attic, bathrooms, crawlspaces, kitchen, or bedrooms, we ensure comprehensive water damage repair. Our services extend to repairing foundations, plaster, drywall, ceilings, concrete, and windows. Trust Restoration Mate to restore your home to its pre-damage condition with our expert water damage repair solutions.
“After a pipe burst in our basement, Restoration Mate came through fast. Their crew was knowledgeable and took care of the damage thoroughly. Excellent service from start to finish!”
“I had a major issue with water leaking into my ceiling and walls… They came the same day and got started right away. After that, they showed up every day to make sure everything was drying properly and looked great. They did an amazing job.”
“We had an excellent experience with Restoration Mate after a major water leak over the Thanksgiving long weekend caused significant damage to our rental property… He coordinated the rebuild efficiently… Kevin also helped us navigate a complex insurance situation between our homeowner’s policy and the condo corporation’s coverage.”
Standing water and excess moisture can damage building materials, compromise air quality, and lead to mold growth within 24–48 hours. Our rapid response helps minimize damage, reduce repair costs, and protect the safety of your property.
Fast response — Our team is available 24/7 for emergencies
On-site assessment — We identify the source of water and extent of damage
Immediate mitigation — Water removal and drying begin right away
Insurance support — We document damage and work with your insurer
Complete restoration — From cleanup to repairs, we handle it all
At Restoration Mate, we understand the stress and anxiety that can come with experiencing water damage to your property. That’s why we’ve developed a comprehensive water damage restoration process to provide our customers with peace of mind during this challenging time.
Our process starts with a thorough assessment of the extent of the water damage to your property. We then use specialized equipment for water extraction and water removal, ensuring that any standing water and moisture from affected areas are completely eliminated. Next, we use high-powered fans and dehumidifiers to dry out the affected areas completely. Once the property is dry, we sanitize and deodorize the affected areas to prevent mold growth and eliminate any unpleasant odors.
When the water damage comes from firefighting, the same team also handles the smoke and soot. See our fire and smoke damage restoration services.
Throughout the restoration process, our team will communicate with you every step of the way to keep you informed of our progress. We strive to complete each job as quickly and efficiently as possible to minimize the disruption to your daily life.
Restoration Mate’s lead technicians are IICRC certified. The Institute of Inspection, Cleaning and Restoration Certification sets the standards the restoration industry works to, including the S500 standard for water damage restoration. Certification means our technicians are trained and tested against a published standard rather than an in-house process.
In practice it changes how a job is run. The water is classified before work begins, moisture readings are recorded rather than estimated, and drying continues until the structure reaches documented targets instead of stopping when surfaces look dry. Our certified technicians use thermal imaging to locate water behind walls and beneath flooring, moisture meters to track progress day by day, and HEPA air filtration where contamination is a concern.
That documentation matters for your insurance claim as well. Moisture logs and photographic records are exactly what adjusters ask for, and having them from the first visit tends to shorten a claim rather than hold it up.
Not all water damage is the same. The category of water involved determines how a property has to be handled, what can be saved, and what has to be removed. The IICRC S500 standard defines three.
Category 1 — clean water. Water from a sanitary source: a supply line, a burst pipe, an overflowing tap or a water heater. It carries no immediate health risk. It does not stay clean, though. Standing Category 1 water degrades as it picks up contaminants from flooring, drywall and insulation, and is generally reclassified within 24 to 48 hours.
Category 2 — grey water. Water carrying meaningful contamination, such as discharge from a washing machine or dishwasher, or a toilet overflow containing urine but no solids. It can cause illness through contact or ingestion, and affected porous materials such as carpet underlay and drywall often cannot be salvaged.
Category 3 — black water. Grossly contaminated water. This includes sewage backups, floodwater entering from outside, and any water left standing long enough to support microbial growth. It calls for containment, protective equipment, and the removal and disposal of most porous materials in the affected area.
The category is why two jobs that look similar can differ substantially in scope, timeline and cost. A supply line failure caught early is a drying job. The same volume of sewage backup is a removal and decontamination job. Part of what we do on the first visit is establish which one you are dealing with, so the plan and the estimate reflect the actual condition of the property.
Flood water damage can be overwhelming, and the repair process can seem daunting. That’s why our team of experts is here to help with flood water damage repair in Toronto. We have years of experience repairing water damage caused by floods and other water-related emergencies.
Our team will begin by assessing the extent of the damage and developing a comprehensive repair plan. We are proficient in water damage restoration in Toronto, ensuring that every aspect of flood restoration is handled with utmost care and professionalism. We’ll use specialized equipment to remove any standing water and moisture from affected areas, followed by the use of high-powered fans and dehumidifiers to dry out the affected areas completely. Additionally, our mold removal services are integral to our flood damage restoration in Toronto, preventing any long-term issues related to mold and mildew.
We’ll then repair any structural damage and replace any damaged materials. Our expertise extends to flood damage restoration in Toronto, where we focus on both the aesthetic and structural integrity of your property. Flood damage repair involves meticulous attention to detail to ensure your space is safe and habitable once again.
Throughout the repair process, we’ll communicate with you every step of the way to keep you informed of our progress. Our goal is to restore your property to its pre-damage condition as quickly and efficiently as possible. Contact us today to learn more about our flood water damage repair services in Toronto and how we can help you recover from a flood emergency.
Burst pipes are a common cause of water damage emergencies in Toronto, and they require immediate attention to prevent further damage to your property. At our water damage restoration company, we offer emergency burst pipe repair services to help you quickly and efficiently address the issue.
Our team of experts is available 24/7 to respond to your burst pipe emergency. We’ll arrive at your property promptly and assess the extent of the damage. We’ll then use specialized equipment to locate and repair the burst pipe, minimizing the amount of water damage to your property.
In addition to dealing with burst pipes, our company provides comprehensive restoration services in Toronto. We handle all aspects of water damage, from initial assessment to the final touches of restoration, ensuring your property is returned to its pre-damage condition. Our services are designed to address the unique challenges posed by the Toronto climate and environment, offering tailored solutions for every situation.
Throughout the repair process, we’ll communicate with you every step of the way to keep you informed of our progress. We’ll also provide you with guidance on what to do after a burst pipe emergency to help you minimize the damage and protect your property. Contact us today to learn more about our emergency burst pipe repair services in Toronto and how we can help you during a water damage emergency.
Sewage leaks are a hazardous and unpleasant type of water damage emergency that require specialized cleanup and restoration services. At our water damage restoration company in Toronto, we offer professional sewage leak cleanup and restoration services to help you address the issue quickly and efficiently.
Our team of experts is trained to handle the cleanup and restoration of sewage leaks safely and effectively. We use specialized equipment and techniques to remove the sewage and sanitize the affected areas to prevent the spread of harmful bacteria and viruses. Additionally, our water restoration services are comprehensive, including the thorough drying and dehumidifying of affected areas to ensure no residual moisture remains, as this could lead to further damage or mold growth.
We also take steps to prevent further damage to your property, such as drying out affected areas and repairing any structural damage. Our water restoration approach is holistic, focusing not only on immediate cleanup but also on long-term solutions to protect and restore your property.
Throughout the cleanup and restoration process, we’ll communicate with you every step of the way to keep you informed of our progress. Sewage leaks can be a serious health hazard, and it’s essential to address the issue as soon as possible. Contact us today to learn more about our sewage leak cleanup and restoration services in Toronto and how we can help you during a sewage-related emergency.
Water damage emergencies can be particularly devastating for commercial properties in Toronto. A water-related emergency can cause significant disruption to your business operations, leading to lost revenue and productivity. At our water damage restoration company, we offer professional water damage restoration services for commercial properties to help you get back up and running as quickly as possible.
Our team of experts is equipped to handle the unique challenges of water damage restoration for commercial properties. We have experience working with a variety of commercial properties, including offices, retail stores, restaurants, and more. We understand the importance of minimizing the disruption to your business operations and will work quickly and efficiently to restore your property to its pre-damage condition.
In addition to water damage restoration, we are also skilled in flood damage restoration. Our damage restoration experts are equipped with the latest tools and techniques to handle both minor and major flood events, ensuring a swift and effective repair and restoration process. We also specialize in addressing mould damage, which is a common aftermath of water emergencies, ensuring that your commercial space is safe, clean, and conducive for business activities.
We offer flexible scheduling options to accommodate your business needs and can provide after-hours services to minimize the impact on your daily operations. We’ll also work with your insurance company to make sure your claim reflects the full extent of the damage. Contact us today to learn more about our water damage restoration services for commercial properties in Toronto and how we can help you recover from a water-related emergency.
Water damage and mold are closely linked: mold can begin growing within 24 to 48 hours if wet materials are not dried properly. Our drying process is designed to prevent that. If mold has already started, our team handles professional mold removal and remediation as part of the same project, with no second contractor needed.
Restoration Mate offers comprehensive Toronto water damage cleanup and restoration services. Our team of water damage professionals provides prompt, efficient flood cleanup for both homes and businesses in the GTA. We aim to minimize water damage through advanced techniques and state-of-the-art equipment. With 24/7 emergency response, we ensure fast and effective service. Contact us today for a free estimate and let our experts restore your property to its pre-damage condition swiftly and professionally. Trust us for all your water damage restoration needs.
